IDC report—Unlocking efficiency: The future of B2B procurement

Financial reconciliation is often one of the most complex and time-consuming tasks for procurement and accounts payable teams. Despite advances in technology, many organizations still grapple with manual processes, fragmented data, and supplier inconsistencies that lead to costly delays and errors. In a new InfoBrief, IDC, in collaboration with Amazon Business, surveyed over 1,000 finance and procurement professionals to uncover the true state of B2B reconciliation.

The research reveals a clear path forward: organizations are demanding smarter, faster, and more user-friendly tools to overcome today's challenges. From automated transaction matching to seamless ERP integration, the right solutions can turn a major operational bottleneck into a source of strategic value. Learn what features your peers prioritize and how AI is expected to significantly improve efficiency in the next two years.

Key takeaways:

• Automation is essential: See why over 97% of professionals rate automation and AI as important for the future of reconciliation.
• Integration is a priority: Dive into why only 39% of organizations report full integration with finance workflows and the risks this creates.
• Usability drive adoption: Learn what users want most from reconciliation tools, including intiuitive design, mobile access, and real-time analytics.
• The cost of inaction: Discover the strategic risks of relying on outdated systems—from increased human error and fraud risk to longer financial close times.