Government purchasing means supporting a spectrum of agency stakeholders with differing needs - from everyday office supplies to critical first responder equipment. Procurement's responsibility for directing spend for the organization means tackling increasingly complex categories, driving compliance with internal purchasing policies, implementing guardrails against unplanned spend, and manage risks.
For procurement to continue driving increased procurement performance, there are three key practices according to the US Government Accountability Office (GAO):
- Linking performance metrics to strategic goals
- Collaborating with internal stakeholders when developing metrics
- Using outcome-driven performance metrics
What tactics can government procurement leaders employ to improve key performance indicators?
Download "Key practices to improve government procurement performance" to learn more.