Amazon Business launches Value Intelligence to give procurement leaders a single, credible view of their buying strategy’s impact

Today, Amazon Business is giving procurement leaders a way to measure and prove the full value of their buying strategy, beyond cost savings. Amazon Business Value Intelligence is a new experience that quantifies cost savings, operational efficiency, and purchase compliance in a single, complete view. Each figure is calculated from an organization’s own Amazon Business data and grounded in independent third-party benchmarks, with transparent inputs users can see and adjust.

Procurement teams do more than negotiate prices. They enforce purchasing policies, consolidate business spending across the organization, and streamline how employees order everyday supplies. Yet most reporting tools haven’t kept pace with that expanding role, leaving leaders without a clear picture of procurement’s full contribution.

"Procurement has always been about more than price, but price is what gets reported because it's the easiest thing to measure," said Shelley Salomon, worldwide vice president of Amazon Business. "We designed Value Intelligence to change the conversation from 'what did this cost?' to 'what value is procurement creating?' Now leaders can see the savings, time back, and off-policy spend prevented in one view, and confidently show the full impact of their buying strategy, not just the price."

Why price alone undersells procurement 

Low prices are foundational to Amazon Business, delivered through competitive business pricing, quantity discounts, and price transparency. Cost savings will always matter and still rank first among the metrics procurement is judged on. But procurement delivers more than price alone can show. Outcomes like policy adherence, spend under management, business-user satisfaction, agility, spend visibility, and supply continuity matter just as much. That value is real, but if teams don't measure it, they can't claim it. Part of the challenge is that value is designed upstream and determined downstream: procurement can negotiate strong rates, terms, and supplier agreements and still lose that value when fragmented systems, off-contract buying, high manual effort, and low adoption of approved channels get in the way. 

Connected buying can help close that gap by consolidating fragmented purchasing, improving spend visibility and control, and reducing the manual work in-between, and the return tends to grow with scale. Finance, though, wants proof rather than promises. A number that organizations can't trace or benchmark is one a CFO can discount, so credibility is what makes it usable. A figure grounded in an organization’s own data as well as independent, third-party research can hold up under scrutiny, especially when proving value becomes a standing routine through regular business reviews and finance-validated ROI reports rather than a one-off.

Turning the value procurement creates into value it can prove

Value Intelligence captures and shares insights across three key areas of procurement performance:

Cost savings

Savings is often what a procurement team is judged on first, yet it is scattered across pricing programs, discounts, and benefits teams have to assemble by hand. Value Intelligence brings those together, calculated from an organization’s own order data at the line-item level against a validated reference price, so the number reflects the prices organizations actually paid.

Operational efficiency

Efficiency gains are often written off as intangible because they are hard to tie to a number. Value Intelligence quantifies operational efficiency from an organization's own Amazon Business activity, with transparent inputs users can see and adjust, so the value holds up instead of being waved away.

Purchase compliance

For many organizations, policy adherence is a growing priority. Value Intelligence surfaces purchase compliance alongside savings and efficiency, so teams can show the value they deliver beyond price.

Across all three, every figure shows its method and source, built from an organization’s own order data and benchmarked against independent third-party research. Procurement managers can stop assembling reports across programs, finance teams get numbers they can reconcile against their own records, and procurement leaders can walk into the board conversation with a value story that holds up.

Narrowing the value gap

Procurement value is an end-to-end discipline: defined broadly, created upstream, scaled through platforms and the operating models around them, and proven to leaders and stakeholders. The organizations that earn the strategic-partner seat tend to connect all four, defining what value means, protecting it through execution, scaling it, and proving it in terms finance believes.

Procurement’s mandate has outgrown the old scorecard. Value Intelligence can help leaders close that gap and make the full value of their function provable.