Amazon Business is a global procurement solution now used by more than five million businesses, ranging from sole proprietors to multinational enterprises with tens of thousands of employees on a single account. Since launching in the U.S. in 2015, we have expanded to eight additional countries and reached $25 billion in worldwide annualized sales, more than half of which are from third-party sellers.
In the U.S., our two fastest growing customer segments are public entities and enterprises—we serve 45 states, 90 of the 100 largest cities and counties, and many other public entities. In addition, more than 80 of the Fortune 100 companies currently use Amazon Business, including Citigroup, Intel, Cisco, and ExxonMobil. Here’s what some of our customers have said about using Amazon Business:
What makes Amazon Business unique is that we enable hundreds of thousands of third-party sellers to sell to businesses of all sizes. A report by Censeo Consulting found that 93% of small businesses surveyed faced significant barriers to reaching public sector customers through traditional sales channels, and 85% agree that the overall public sector procurement process is difficult to participate in.
As a company, Amazon spends billions of dollars every year to help small- and medium-sized businesses around the globe succeed. In addition to infrastructure, personnel, tools and services, our investments go toward things like our certified seller program, which highlights those with one of 14 nationally-recognized certifications such small, minority, woman, veteran, and LGBT-owned businesses. Here’s what some of our certified sellers have said about using Amazon Business:
With our Diversity Certifications program, a purchasing organization can direct spending, consistently and across all employees, to suppliers that have certifications or are local to the business zip code. Customers appreciate the ways Amazon Business helps them find sellers with these certifications, which prevents administrators from having to review every purchase to ensure compliance. Here’s what some of our customers have said:
While Amazon Business serves the unique needs of a multinational enterprises, we have also launched features for small business customers to streamline their administrative work, saving time and money that may have otherwise been spent on additional software. For example, our integration with Intuit QuickBooks, an accounting software, allows customers to easily integrate into their accounting system their purchases on Amazon Business instead of having to do manual reconciliation.
Similarly, we enable public entities to gain transparency into purchasing across their organization and more easily achieve compliance with our purchasing solution. More than 75,000 non-profit organizations and 92 of the 100 largest hospital systems, as well as universities, daycares, restaurants, and small businesses, use Amazon Business today. Here’s what some mission-driven organizations have said about purchasing on Amazon Business:
Looking ahead, we continue listening to feedback from customers and selling partners. We are obsessed with innovating on their behalf to deliver what they need to be successful in meeting the demands of the future workplace. We are excited about what we have accomplished over the last six years, and look forward to what lies ahead.
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