Amazon Business Professional Services | Amazon Business
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Professional Services

Work with Amazon Business to enhance your organization's purchasing strategies, tools, and processes.

What we do

The Amazon Business Professional Services team helps organizations of all sizes achieve their goals through new or optimized procurement systems in North America and Europe. Amazon Business empowers organizations to turn data into actionable insights, scale and operationalize responsible purchasing programs, and create an intuitive buying experience with purchasing guardrails. Professional Services empowers procurement professionals to drive business impact with intelligent procure-to-pay solutions and spend more time building. 

 

Our team of procurement experts work directly with your team to execute Amazon Business and our smart buying solutions to configure your account to achieve your intended outcomes. Our team is involved from the very beginning of your journey with Amazon Business, meaning the transition between our team of experts is seamless.

 

We also work with third-party technology and consulting integration partners to support the needs our mutual customers. Learn more about Partner Integration Solutions here.

Our team maintains a library of downloadable how-to guides and step-by-step videos that explain how you can set up processes and policies across your Amazon Business account. Explore resources to help you build your Amazon Business account, register your users, and more.

  • Enable simple and transparent budgeting

    Solution Consulting

    • Provide subject matter expertise in systems, processes and solutions to support our customers' long-term success with Amazon Business.
    • Assess customer's business and technical requirements.
    • Outline project scope and recommendations.
    • Explore alternative options and strategies to achieve customer objectives.
    • Propose solution recommendations.
  • Amazon business

    Implementation

    • Provide project managers, product experts, trainers, and change managers.
    • Lead new account launches and existing customer expansions for all customer types and sizes.
    • Help organizations transform how they view and manage spend and best utilize Amazon Business for their purchasing needs.
    • Engage with executives, procurement leadership, and finance leadership to implement programs that embed Amazon Business as a key part of an organization’s purchasing strategies, tools, and processes.
  • Amazon business

    Account Configuration

    • Building group structures (payment method and address type)
    • Configuring business order information fields and shipping addresses
    • Enabling Approval Workflows
    • Configuring and allocating blanket purchase orders (BPO)
    • Configuring Guided Buying Policies (preferred items, restricted and/or blocked categories)
    • Configure group level configurations/invoice templates
    • Multi-Legal Entity (MLE) set up
    • Reports and Restructures

"Our experience with Amazon Business and working with their ProServe group to assist with our new template structure has streamlined application of our payments and the overall efficiency of our business account. "

— Stiles Property Management

Sample Project Timeline

Frequently Asked Questions

  • Contact your Amazon Business Customer Advisor to discuss your path to success and how to best utilize Professional Services to optimize your account.

Connect with an Amazon Business customer advisor to get started