New invoice frequency options to streamline reconciliation

Amazon Business is making reconciliation easier for Pay by Invoice* customers by reducing the time spent requesting and applying undelivered shipment refunds to invoices.

What is changing?

Amazon Business will now proactively process refunds for undelivered shipments, with the option to automatically add these refunds as a line item directly to your original invoice.

What is the benefit?

With these enhancements, your accounts payable and procurement teams will save time spent with Customer Service and get a consolidated view of undelivered shipment refunds directly on invoices, ensuring you only pay for what is delivered.

How does it work?

Automatic credit memo application:

To automatically apply credit memos to their original invoices for your entire organization:

• Visit Business Settings
• Select Pay by Invoice
• Then choose manage under Accounts payable settings

Learn more about managing credit memos in your Pay by Invoice account.

For each purchase frequency:

• In Business Settings, select Pay by Invoice (under Billing & shipping)
• Select manage under Invoice templates
• Choose Invoice frequency and select For each purchase
• Select Include undelivered items

For periodic consolidation frequency (Monthly, sent on the 1st day of the month):

• In Business Settings, choose Pay by Invoice
• Select manage under Invoice template
• Choose Invoice frequency
• Select Monthly, sent on the 1st day of the month

Learn more about streamlining your invoices with invoice consolidation.

*Pay by Invoice is an invite-only invoice solution available to eligible Amazon Business customers.