Release notes
Delivery
Sustainability

Manage paper packing slip preferences

Group admins can enable or disable paper packing slips for Amazon Business deliveries.
18 March 2026

What's changing?

Group administrators can now control paper packing slip preferences for their Amazon Business deliveries. This new feature enables organizations to opt-out of receiving paper packing slips with their packages, helping reduce paper waste and support sustainability goals. 

 

How can I update my preferences?

To update your preferences, Administrators can navigate to Business Settings and select Shared Settings under the Billing & shipping section. From there, you can toggle your packing slip preferences for the selected group by selecting “Enable” or “Disable”

  • Enable: Include paper packing slips in packages
  • Disable: Exclude paper packing slips from packages (recommended to reduce paper waste)

 

How do I find digital packing slip documentation?

Going paperless doesn't mean losing access to your order documentation. Digital versions of packing slips are available in Your Orders within Business Settings for 90 days after an order ships, so your team can retrieve the documentation they need within that window.

 

Where is this available?

This option is now available in the United States, United Kingdom, Japan, Italy, Germany, France, Spain, Mexico, and Australia.

 

Learn more about delivery preferences.