To add a new user by email, enter the user’s email address and select the appropriate user permissions. Up to 20 people can be invited in this window at once.
Discover how to add users, resend invitations, and remove users from your Amazon Business account. Add users through email, a shareable link, or a spreadsheet.
Administrators can add users to the account one by one, or all at once by uploading a spreadsheet.
How invitations work
When a user is added to the business account, the admin assigns them a role, and an invitation to join is immediately emailed. Invitations are tied to an end users email address The recipient cannot change the email address they used to register for the account End users must take action after being invited to an account in order to become an active user. Invitations are valid for 90 days from send date. We will send several reminder emails to the recipients. After 90 days they will expire and need to be resent.
Admins will receive email notifications to Approve or Deny new user requests. the user join requests. When you approve the request to join, a screen will prompt you to assign a role and a group. An email will be sent to the requester, notifying them to finish activating their account.
Navigate to Business Settings, input the name in the search bar to which you have invited the user, and select the correct group. Once you are in the correct group, from within the Members section of your Settings page, select Invitations. Select Actions, and Resend for the invited user.
If you ever need to Remove Users, you can navigate to the user’s profile page. To find a user profile, go to Business Settings. You can locate a user through the search bar or the People section of the account. Once you have found the user, you can either remove them from a specific group, or from the business account as a whole. Extra confirmation is required to remove a user completely from the business account. Once a user is removed, they will need to accept a new invitation to regain access to the account.
Get the latest insights from Amazon Business innovators here
We'll translate the most important information for your browsing, shopping, and communications. Our translations are provided for your convenience. The English version of business.amazon.com, including our Conditions of Use, is the definitive version. Learn more
More languages are available from other Amazon websites.