Approvals

Send the right business orders to the right approvers, automatically.

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Overview

Overview

Spend control without bottlenecks

Amazon Business Approvals helps you automate your procurement approval workflows. Set your policies once, and orders that need review route to the right approver. New insights help approvers prioritize their queue and show admins where workflows stall.

Replace with: Amazon Business Approvals automates your procurement approval workflow. Admins build a purchase approval workflow that fits how you work, and orders that need review route to the right approver. New insights help approvers clear routine orders and focus on the exceptions, and show admins where workflows stall, so buyers get what they need sooner.

Automated approval workflows

Enforce policy

Orders that need review go to the right approver automatically.

Route by your rules

Set rules by spend threshold, department, category, or Business Order Information (BOI) fields like cost center, with up to six approval levels.
Keep orders moving

Orders don't wait when an approver is out or changes roles.

Backups built in

Delegation, backup approvers, and escalation pick up orders when someone is away. Prices lock for 7 days during review, or 14 for Prime Business Medium and Enterprise.
Focus on outliers

See what's routine and what needs a closer look before you decide.

Built on approval trends

Insights come from your account's own approval history, so they reflect your policies and buyers. Your data never shapes another organization's insights.

Just ask: for approvers and admins

Check order status, approve or reject orders, set a delegate, or update policies in a conversation with Amazon Business Assistant.

Admins set the rules

Choose what triggers review, like spend limits or restricted items, who approves, and up to six levels

Buyers shop as usual

Nothing changes for buyers. Orders that meet your criteria pause for review.

Approvers review anywhere

Approve, edit, comment, reject single items, or act in bulk from email, mobile, or the dashboard.

For approvers

Approver insights

See which orders are routine, which buyers or categories are flagged for review, and which requesters have orders piling up.

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For admins

Workflow insights

See inactive approvers, policies where orders keep expiring, and setup gaps, so you can fix them before buyers wait.

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“Approvals happen digitally, so nobody has to ask over email. All of that nonvalue-added work is removed."

Scott Thompson, VP Supply Chain, Carnival

VP Supply Chain, Carnival

Nonprofit

USO

Regional directors review spending for about 300 users across global centers, reducing workload on the main office.

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Education

Endeavor Schools

Reduced ordering time and gained clearer spending insights with multi-user accounts, approval workflows, and analytics.

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Education

Berkeley County Schools

Replaced paper approval sheets with digital workflows across 32 schools. Order-to-delivery time fell from two weeks to two days. 

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Set up your procurement approval workflow

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FAQs

Create an approval workflow in Amazon Business and set the rules that trigger review, such as spending thresholds or product categories. Approvals applies those rules to each order and routes the ones that need review to the right approver. 
Set up to six levels of approval, and build workflows by spending threshold, department, product category, or BOI fields such as cost center or project code.
Delegation, backup approvers, and escalation route the order to someone else, so it doesn't stall or expire.
Approvals sends purchases outside your policies, such as orders above a spending threshold or in a restricted category, to an approver before they go through.
Yes. Approvals works with Punchout and procurement system integrations and supports BOI fields, so Amazon Business purchases stay controlled within your procurement stack.
No. All Amazon Business customers can create approval workflows at no additional cost. Prime Business Medium and Enterprise customers get an extended 14-day approval window. 
Approvers see routine purchases, buyers or categories with rejection rates above 10%, and requesters with an unusual number of pending orders. Each order also shows how often similar orders were approved or rejected. 
Yes. Use plain language to ask about an order's approval status or how a workflow is set up. Admins can also manage approvers, delegates, and policies conversationally, starting from any insight.