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5 reasons why modernizing procurement attracts talent

Modernization in procurement is more than just a trend—it's a key investment in the future of government work.

In today’s growing public sector landscape, small and mid-sized government teams recognize the benefits of modernizing procurement processes for smart business buying. Not only does this shift enhance operational efficiency, but it also plays a crucial role in retaining and attracting top talent. Modernization in procurement is more than just a trend—it's a key investment in the future of government work.


1. From outdated to optimized workflows

Historically, procurement systems have been synonymous with inefficiency—marked by extensive manual inputs and prolonged approval processes. This not only hinders productivity but can also affect employee satisfaction. Modern e-procurement solutions, such as those offered by Amazon Business, streamline these processes, introducing automation and improved user interfaces. This shift from outdated to optimized procurement directly contributes to a more satisfying and dynamic workplace environment, driving retention and making government roles more appealing to prospective talent.

Fifty-two percent of state and local public workers have considered leaving their jobs, primarily due to burnout and inadequate pay. Eight out of ten say the increase in number of people leaving voluntarily has put a strain on their workload.

2. Automation and efficiency

One of the many features of modern procurement systems is the capacity for automation. E-procurement solutions offer functionalities that allow users to streamline routine tasks such as order processing, reconciliation, and invoice management. These features not only expedite procurement processes but also minimize human error. Higher operational efficiency translates to heightened employee job satisfaction, positively impacting talent retention.

Forty-six percent of chief procurement officers regarded the loss of critical talent as a high or moderate risk, showcasing the need for efficient process management.

3. Enhanced transparency and oversight

Modern e-procurement solutions provide transparency into procurement activities. Detailed tracking and reporting features empower employees to monitor spending, track deliveries, and easily analyze procurement data. This enhanced oversight capability drives compliance with procurement policies and fosters a culture of accountability and informed decision-making within government teams.


Seventy percent of chief procurement officers have encountered difficulties attracting talent over the past 12 months, illustrating the importance of transparent and efficient procurement practices. Additionally, research from Gartner finds that only 14 percent of procurement leaders express confidence in their talent’s ability to meet the future needs of the function.

4. Flexibility and remote accessibility

Today’s workforce values flexibility and the ability to work where they are needed within their field – whether it’s on  the front lines of a natural disaster zone, a military base, or a physical office. E-procurement systems offer mobile accessibility, allowing employees to procure goods and services regardless of their location. This convenience caters to the preferences of a modern workforce, thereby helping to retain and attract talented professionals.

Sixty-five percent of organizations provide some form of flexibility to their front-line workers. Fifty-eight percent of employees say they can work remotely at least part of the time.

5. Training and continuous improvement

Adopting newer e-procurement systems requires training and support. By investing in training programs and support resources, government departments can facilitate a smooth transition for their workforce. This not only helps retain talent by ensuring employees are well-equipped to leverage new tools effectively but also fosters a culture of continuous improvement and personal development.

The State of Utah partnered with Amazon Business to modernize its procurement system, addressing issues of off-contract spending and lack of oversight. This modernization improved reporting, compliance, and efficiency through features like Approval Workflows and fast Two-Day Delivery. The initiative underscores the importance of updating systems to enhance government operations, visibility, and cost savings.

Read the case study.

The move towards modernizing procurement in the government sector isn't just about enhancing operational efficiencies; it's about valuing and investing in your talent. By transforming procurement processes, agencies not only position themselves as employers of choice but also shift themselves towards a more innovative, inclusive, and efficient public service.

Learn how you can modernize your procurement teams


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