Customize business delivery preferences

Amazon Business customers can customize when, where, and how they want their business deliveries.
Release Date: 20 November 2019
Last Updated: 20 November 2019

For deliveries by Amazon, customers can select specific delivery preferences which work best for their business location. Both administrators and requisitioners can customize delivery preferences. Administrators can provide delivery preferences for their Shared Addresses by visiting Addresses under Business Settings, while requisitioners can provide delivery preferences for their individual addresses by visiting Your Addresses in Your Account and then selecting Edit delivery preferences.


Delivery Preferences include:

  • Business hours of operation
  • Amazon Day for Prime and Business Prime customers
  • Same-Day delivery
  • Drop-off instructions, with security codes, callbox information, and special delivery instructions
  • Pallet preferences
  • Observed holidays



Learn more about delivery preferences.