Enhancement to Credit Memo Processing is Now Available

This update with the Pay by Invoice is only available in the US and Canada.

• What is automatic credit memo application?
  Automatic credit memo application is a feature that applies credit memos to customers' original, open invoices. When admins return an item or request a refund, the generated credit memo will be auto-adjusted against the original purchase, eliminating the need for manual application instructions.
• How does it work? 
  When the credit memo application setting is turned on, Amazon Business automatically applies credit memos to their corresponding original invoice. Once applied, the credit memo is marked as closed and the invoice balance is reduced by the credit memo amount. Existing credit memos will still require manual application instructions, as this feature only applies to future credit memos.
• Benefits of automatic credit memo application 
  Automatic adjustment of credit memos simplifies accounts payable, minimizes reconciliation issues, and enables easier tracking and credit memo management. 
• Enabling credit memo application:
  1. Navigate to the Accounts Payable settings page 
  2. Go to the “Credit Memo Application” section and select the “On” button
  3. Save these settings
• Please note that only administrators have the ability to enable the credit memo application feature.  Once applied, this preference will apply to all subgroups within the organization.