Customize your delivery preferences to get items when, where, and how you need them

Explore smart delivery preferences

• Pallet delivery options

  Select pallet deliveries on eligible large shipments if your business is capable of receiving pallets. Amazon Business offers pallet deliveries to commercial addresses whenever possible.

• Managing addresses

  Share addresses between groups of buyers or across your entire organization to help reduce duplicate entries in your address book. Dispersed teams can configure deliveries to multiple locations in a single building.

• Consolidate shipments

  Choose one or two days of the week to receive eligible deliveries from Amazon (Amazon Day – available only to Business Prime members). This helps consolidate orders to your account on a single day making deliveries more consistent. Consolidating also reduces the number of boxes, which can help reduce waste.

• Set delivery time windows

  Set delivery windows to specify when you'd like your shipments delivered during work days, helping reduce deliveries during hours when your business is closed. (Applies to shipments from Amazon Logistics)

• Custom delivery instructions

  Many organizations have different delivery points at the same location, multiple entrances to those locations, different entry codes etc. You can provide specific delivery instructions including:

  • Specific drop-off point to deliver shipments (e.g. loading dock, mail-room, front desk etc.)
  • Provide an access code or callbox number to enter the location
  • Offer instructions such as how to find the loading dock
  • Provide instructions about which entrance to use